Challenge
A managed security services provider (MSSP) faced increasing pressure to deliver comprehensive security assessments and actionable risk insights to its diverse client base. Their current tools required significant manual effort to manage, analyze, and report vulnerabilities, creating bottlenecks in service delivery. The lack of a unified, scalable solution limited their ability to expand their service offerings efficiently.
To stay competitive, the MSSP needed a robust, scalable platform that could be white-labeled, seamlessly integrated into their workflows, and deliver clear value to their clients.
Solution
Incenter provided the MSSP with a powerful platform tailored for partners, enabling them to enhance their service offerings, scale operations, and strengthen client relationships. The flexibility of Incenter allowed the MSSP to deploy the platform as an extension of their team or a white-labeled solution under their own brand.
Key features included:
White-Label Capabilities
Allowed the MSSP to brand Incenter as their own solution, delivering high-value services with minimal setup.
Multi-Tenant Management
Simplified client management with centralized dashboards and individualized reporting, ensuring each client received tailored insights.
Comprehensive Risk Assessments
Delivered continuous vulnerability discovery and prioritized risks based on each client’s business context.
Scalability
Supported seamless onboarding of new clients and expanded service offerings without additional operational overhead.
Automation and Integration
Streamlined workflows by integrating with existing tools such as SIEMs, ticketing systems, and security orchestration platforms.
Results
Delivered clear, actionable insights that helped clients improve their security posture and meet compliance requirements.
Automated assessments and streamlined reporting reduced time spent on manual tasks, freeing resources for strategic activities.
The MSSP expanded its client base and upsold premium services leveraging Incenter’s advanced capabilities.
Providing continuous, proactive security insights positioned the MSSP as a trusted advisor.
Why Incenter
Incenter empowers partners like MSSPs, MSPs, and resellers to deliver exceptional security services efficiently. With its white-label capabilities, multi-tenant management, and automation features, Incenter allows partners to scale operations, enhance client trust, and differentiate themselves in a competitive market—all while driving business growth.